FAQ's

Do we have to book in advance for a semi private tour of Rome?
If you would like to join one of our tours it is best that you book in advance to avoid disappointment. We ensure that our group tours have a maximum of 10 people in each. In the winter season, we do not run each tour everyday so again, if you would like to join us please contact us before hand. Often the groups do not fill up so If you arrive to the meeting point and we have space, we will be more then happy to have you join.

Do you offer tours of any other sites or cities?
Our most popular tours are the Vatican Tour and the Ancient Rome tour i.e. Coliseum and Roman Forum... However, if you are interested in visiting something or somewhere that we have not mentioned on our web site, let us know and we will be happy to arrange something for you. Our knowledge in the field is pretty extensive so it’s unlikely you will ask for something we don’t know about! We know and work with guides that live all over Italy and they are capable of touring almost everything in Italy.

If we join your tour, must we stand in line to get into the Vatican Museums?
No! We will reserve Priority Entrance tickets for you ensuring that the line into the Vatican Museums will be skipped!

Do we have to wait in line to enter St. Peter's Basilica?
NO, we use the guide's exit out of the Sistine Chapel which brings us directly to St. Peter's Basilica without waiting in line. If of course this exit is closed due to restoration or some other reason then we will have to take the main exit out of the Vatican Museums, walk around the Vatican walls in the direction of St. Peter's Basilica to pass through security. But again, at this point it will be late in the afternoons and the crowds are no longer an issue.

Do we enter the Colosseum?
YES, the Roman Candle Tours of Rome's Ancient City takes you right inside of the Colosseum! This is definitely something that should not be missed! If you book the Ancient City Tour you will enter the Colosseum.

Do I have to wait in line at the Colosseum?
On the day of the guided tour our Roman Candle Guides will bring you to the Roman Forum to purchase tickets, where there is normally no line at all. These tickets are also valid for the Colosseum and Palatine Hill.

Where do we meet for our tour?
If you look at the bottom of each tour itinerary page (ie. Vatican Tour, Ancient Rome Tour) you will see the meeting point information and map. Once you have booked your tour, you will then receive a confirmation email including further meeting point details, with precise directions and a printable map.

Can I choose what time to have a private tour?
Yes, you can arrange a private tour whenever you please, granted the site is open. The times which are suggested are times that we think are the best in terms of avoiding the crowds and the summer sun.

Are the times offered the only times that are available?
Group tours are only available at the times specified. If you are interested in a private tour, the choice is yours!

When do we purchase tickets?
- For the Colosseum & Ancient Rome Tour the tickets are purchased on the day of the guided tour. The guide will lead everyone to the ticket booth.
- For the Vatican City Tour we will purchase tickets in advance ensuring that the lines entering the Vatican Museums are skipped.

Are the tours offered ‘wheelchair friendly’?
The Vatican City Tour is very accommodating to wheelchair users, although at times you will have to separate from the group in order to use the elevator. The Ancient Rome Tour and the Roman Candle Night Tour are both reasonably wheelchair friendly, but it may be a very bumpy ride over the cobble-stone streets!

Do you offer transportation?
Yes. We offer transportation to and from both Airports, Civitavecchia, Rome, Tour Meeting Points, Hotels or other places. We also offer private tours with a chauffeur in a luxury vehicle.

Are the tours only offered in English?
All of our Semi Private tours are all conducted in English, however, we do offer tours in German, French, Spanish, Russian, Swedish, Polish, Norwegian... If you have a request for a private tour in any language other than English we will do our best to accommodate you!

Reserve Now!